Issue when enabling Resend OTP link

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Issue when enabling Resend OTP link

prayagpavithran
Hi ,

Currently we've integrated WSO2 identity server with 2 factor authentication (Email OTP) configured .

In emailotp.jsp page "Resend Code" hyper link is enabled only if user enters wrong OTP. This functionality works fine.

We would like to enable "Resend Code" link when ever user  lands in Email OTP screen.

Once we removed the condition check for enabling Resend OTP link , the link gets displayed when user lands in the email OTP screen.

This time when user clicks the link the user is navigated to /commonauth   blank screen.

Kindly request you to help me solving the issue .


Thanks & Regards,
Prayag Pavithran 



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Re: Issue when enabling Resend OTP link

Isura Karunaratne

On Wed, Feb 13, 2019 at 6:20 PM prayag pavithran <[hidden email]> wrote:
Hi ,

Currently we've integrated WSO2 identity server with 2 factor authentication (Email OTP) configured .

In emailotp.jsp page "Resend Code" hyper link is enabled only if user enters wrong OTP. This functionality works fine.

We would like to enable "Resend Code" link when ever user  lands in Email OTP screen.

Once we removed the condition check for enabling Resend OTP link , the link gets displayed when user lands in the email OTP screen.

This time when user clicks the link the user is navigated to /commonauth   blank screen.

Kindly request you to help me solving the issue .


Thanks & Regards,
Prayag Pavithran 


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Isura Dilhara Karunaratne
Associate Technical Lead | WSO2 
lean.enterprise.middleware
Mob : +94 772 254 810




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Re: Issue when enabling Resend OTP link

Buddhima Udaranga
Hi Prayag, 

Thank you for your email we will check this and get back to you

Regards 
Buddhima Udaranga|Software Engineer| WSO2 Inc.
(M)+94 714742094 | (E) [hidden email]


On Mon, Mar 4, 2019 at 10:34 AM Isura Karunaratne <[hidden email]> wrote:

On Wed, Feb 13, 2019 at 6:20 PM prayag pavithran <[hidden email]> wrote:
Hi ,

Currently we've integrated WSO2 identity server with 2 factor authentication (Email OTP) configured .

In emailotp.jsp page "Resend Code" hyper link is enabled only if user enters wrong OTP. This functionality works fine.

We would like to enable "Resend Code" link when ever user  lands in Email OTP screen.

Once we removed the condition check for enabling Resend OTP link , the link gets displayed when user lands in the email OTP screen.

This time when user clicks the link the user is navigated to /commonauth   blank screen.

Kindly request you to help me solving the issue .


Thanks & Regards,
Prayag Pavithran 


_______________________________________________
Dev mailing list
[hidden email]
http://wso2.org/cgi-bin/mailman/listinfo/dev


--
Isura Dilhara Karunaratne
Associate Technical Lead | WSO2 
lean.enterprise.middleware
Mob : +94 772 254 810




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Re: Issue when enabling Resend OTP link

Johann Nallathamby
Many systems I have seen always have the resend OTP option enabled, whether or not the user has entered a wrong OTP. I guess this is because sometimes the user might not receive the OTP in his mobile due to network connectivity issues with the mobile provider. This will be a good improvement to have.

Thanks & Regards,
Johann.

On Mon, Mar 4, 2019 at 10:37 AM Buddhima Udaranga <[hidden email]> wrote:
Hi Prayag, 

Thank you for your email we will check this and get back to you

Regards 
Buddhima Udaranga|Software Engineer| WSO2 Inc.
(M)+94 714742094 | (E) [hidden email]


On Mon, Mar 4, 2019 at 10:34 AM Isura Karunaratne <[hidden email]> wrote:

On Wed, Feb 13, 2019 at 6:20 PM prayag pavithran <[hidden email]> wrote:
Hi ,

Currently we've integrated WSO2 identity server with 2 factor authentication (Email OTP) configured .

In emailotp.jsp page "Resend Code" hyper link is enabled only if user enters wrong OTP. This functionality works fine.

We would like to enable "Resend Code" link when ever user  lands in Email OTP screen.

Once we removed the condition check for enabling Resend OTP link , the link gets displayed when user lands in the email OTP screen.

This time when user clicks the link the user is navigated to /commonauth   blank screen.

Kindly request you to help me solving the issue .


Thanks & Regards,
Prayag Pavithran 


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[hidden email]
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--
Isura Dilhara Karunaratne
Associate Technical Lead | WSO2 
lean.enterprise.middleware
Mob : +94 772 254 810



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Johann Dilantha Nallathamby | Associate Director/Solutions Architect | WSO2 Inc.
(m) +94 (77) 7776950 | (w) +94 (11) 2145345 | (e) [hidden email]
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